Profile
Technology at the service of your business.
I'm Kyriakos Koutsourelis, an IT & Cloud Operations Engineer at Terracom S.A. and co-founder of Gain.gr, the Greek network for artificial intelligence. Through Gain.gr I follow AI developments every day, write about and explain the new technology to Greek-speaking audiences, and promote its ethical and responsible use.
This daily, in-depth work with artificial intelligence, combined with more than fifteen years of experience building websites, providing IT support and running cloud infrastructure, is the foundation of the services I offer: I know both the AI tools and the technical environment they will operate in.
Co-founder of the Greek AI network.
In 2024 I co-founded Gain.gr (Greek AI Network), an independent, non-commercial platform that makes news and education about artificial intelligence accessible in Greek. I designed and co-developed the platform, and I publish news, explanatory articles and educational content about AI.
Gain.gr is not just a project. It's proof that my relationship with artificial intelligence is genuine and part of my everyday work. Everything I recommend to my clients, I have first studied, tested and explained publicly.
Skills
What I bring to every collaboration
01
AI & Chatbots
Hands-on work with AI models and tools, the OpenAI API, Microsoft Azure AI, conversation design and putting AI to work for customer service and productivity.
02
Web Development
WordPress, Joomla, HTML, CSS, JavaScript, e-shops and content management, the environment where chatbots are integrated.
03
Cloud Infrastructure
SaaS cloud environments, availability, backups, scaling and operational monitoring, so solutions run reliably.
04
IT Operations
Support for infrastructure, servers and endpoints, troubleshooting and documentation, with a mindset of everyday technical reliability.
05
Security & Data Protection
Backups, availability, secure system administration and respect for GDPR rules, so your data stays protected.
06
Business Tools
Microsoft 365, SoftOne, CRM systems, WHM, cPanel and Plesk. I know the tools your business already uses.
Experience
My career at a glance
2025 - Present
IT & Cloud Operations Engineer
Terracom S.A. · Ioannina
Supporting the company's IT infrastructure and cloud operations: security, availability and reliability, working with the CTO and the development teams.
2024 - Present
Co-founder
Gain.gr · Greek AI Network
Design and co-development of the Greek educational platform for AI. Publishing news and explanatory content, with a focus on the ethical and responsible adoption of the technology.
2016 - Present
Web Developer / Designer, IT Support
Freelancer · Greece
Building and managing websites and e-shops, supporting small businesses, SEO, Google/Facebook Ads and social media.
2011 - 2023
Web / IT / System Administration roles
Aegean College · Euroservices Ltd · Pantimeless LTD · Theodorou S. Papadopoulos K. LTD · Plus Graphics
Many years of experience in web development, system administration, VPS/control panels, CRM, Microsoft 365, e-shops and digital marketing.
Education & Certifications
Continuous learning with a focus on AI.
Coding Factory
Athens University of Economics and Business · Computer Software Engineering · 2024 - 2025
BSc (Hons) Computing and Information Systems
Canterbury Christ Church University · 2017 - 2020
AI Certifications
Advanced Creative Thinking and AI · Navigating Generative AI: A CEO Playbook · AI Programming Summer School · Certificate from an educational webinar on AI.
Languages
Greek: Native · English: Professional working proficiency · German: Basic